Certified IT Support & Virtual Assistant Specialist | Delivering 24h Tech Solutions & 30% Productivity Boosts | Your Partner in Seamless Digital Success.
Hi there! I’m Ahmed, a Certified IT Support Specialist and Virtual Assistant with a mission to turn digital chaos into seamless, high-performance workflows. Over the years, I’ve honed my skills in remote IT support, project coordination, and tech sales, delivering measurable results like 95% query resolution within 24 hours and 30% productivity boosts for teams. But behind the screens, I’m also a soccer enthusiast, a strategic gamer, and an avid reader, hobbies that fuel my creativity and sharpen my problem-solving mindset.
Professional Journey:
Starting with a Bachelor’s degree in IT from the University of Ngaoundéré, I dove into the tech world, earning certifications like Virtual Assistant Professional (VAP) and IT Support Specialist. At RESUMEEFY LIMITED, boosting social media engagement by 40%, and driving sales through CRM-driven lead generation. Whether managing executive calendars or troubleshooting tech issues, I pride myself on precision (99% data accuracy!) and a client-first approach.
Why Work With Me?
I blend technical rigor with a human touch. Whether it’s streamlining your operations, boosting sales, or providing round the clock IT support, I’m here to ensure your digital success with the same passion I bring to the soccer field or a gripping game quest. Let’s team up and turn your goals into reality!
Work Terms
Hours of Operation
📍 Time Zone: GMT+1 (Yaoundé, Cameroon)
🕒 Availability:
Standard Hours: Monday to Friday, 8:00 AM – 5:00 PM (GMT+1).
Flexibility: Open to adjusted hours for clients in different time zones. Weekend availability for urgent tasks, by prior arrangement.
Payment Terms
💳 Preferred Methods: PayPal, or Guru's secure payment system.
💰 Structure:
Hourly Rate: Transparent billing with detailed time tracking.
Fixed-Price/Milestones: For well-defined projects, with payments tied to deliverables.
Invoices: Issued weekly/monthly or per milestone, as agreed.
📞 Preferred Communication Tools:
Real-Time: Zoom, Microsoft Teams, or Slack for meetings and urgent discussions.
Async: Trello/Asana for task updates, and Guru.com messaging.
🔍 Approach:
Responsiveness: Guaranteed reply within 4–6 hours during workdays.
Adaptability: Happy to align with your preferred tools and rhythms!
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