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Skills

  • Avaya
  • Chat Support
  • Client Administration
  • Customer Service
  • Email Services
  • English Language
  • Language
  • Phone Support
  • Salesforce
  • Spanish Translation
  • Ticketing Software
  • Zendesk

Services

  • Bilingual Customer Service

    $12/hr Starting at $250 Ongoing

    Dedicated Resource

    I offer services in two languages: English and EspaƱol (Spanish). I have worked in the BPO sector for 4 years, I have experience using various support tools including Zendesk and Help Desk. my services...

    AvayaChat SupportClient AdministrationCustomer ServiceEmail Services

About

You request, I deliver!

Hola para todos, My name is Akil Jackson, I speak English and Spanish fluently, I'm Jamaican, and I have always had a passion for two (2) things; Helping people, and Latino culture. So naturally, I began to gravitate toward the field of customer service. I have been a customer service agent for four (4) years and counting. I've been a part of a sales team, collections team, IT, and many more. I would happily make your acquaintance and work on a project together!

Work Terms

Mon-Fri, 9am-6pm EST