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Skills

  • 2D Animation
  • Analytics
  • Big Data
  • Customer Service
  • Data Analysis
  • Data Management
  • Data Visualization
  • Email Services
  • GIF Animation
  • Logo Animation
  • Motion Animation
  • Power BI
  • Quality Assurance
  • Training
  • Training Videos

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Services

  • Call center Quality Analyst

    $10/hr Starting at $35 Ongoing

    Dedicated Resource

    - Assessing the quality of the performance of the call center - Monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance,...

    AnalyticsCustomer ServiceEmail ServicesQuality Assurance

  • Data Science & Analytics

    $10/hr Starting at $40 Ongoing

    Dedicated Resource

    - Building Analysis Services reporting models. - Developing visual reports, dashboards and KPI scorecards using Excel or Power BI desktop. - Connecting to data sources, importing data and transforming...

    Big DataData AnalysisData ManagementData VisualizationPower BI

  • Motion Graphic

    $10/hr Starting at $40 Ongoing

    Dedicated Resource

    - Strong technical skills and proven ability to use a variety of software (Photoshop, Premiere Pro, After effect and Microsoft visio) - Created animated videos. - Producing real state promo videos. -...

    2D AnimationGIF AnimationLogo AnimationMotion AnimationTraining

About

Looking forward to add value to myself and my business partner to improve my skills and knowledge while delivering high quality service.

I have worked in customer service for around 6 year as customer service agent, back office, and web chat agent. these roles has assisted me on my quality analyst, Subject Matter Export auditor and reporting specialist roles. While developing visual reports, dashboards and KPI scorecards using Excel or Power BI desktop.

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