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Skills

  • Business Services
  • Client Development
  • Customer Service
  • Account Management
  • Administrative Assistant
  • Booklets
  • Bulk Mailings and Lists
  • Chat Support
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Copywriting
  • Correspondence Management

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Services

  • Administrative Support

    $34/hr Starting at $500 Ongoing

    Dedicated Resource

    Need someone to do office tasks that you simply don't have time for?! This package includes Call & E-mail Support, Copywriting (Letter Writing, Professional E-mail Writing, etc.), Client Relations, and...

    Account ManagementAdministrative AssistantBulk Mailings and ListsBusiness ServicesClient Administration

  • Chat & IT Support

    $34/hr Starting at $500 Ongoing

    Dedicated Resource

    Need someone to chat with customers about FAQ's or IT Support to help customers troubleshoot your site? Need site-maintenance? This is the package for you! I am easily adaptable to any business' Help...

    Chat SupportClient DevelopmentCustomer ServiceDigital SignatureE-signature

  • Creative Support

    $40/hr Starting at $250 Ongoing

    Dedicated Resource

    Need graphics, a resume website, or anything in-between?! This is the package for you! Check the portfolio examples for anything you may be interested in! I am able to develop simple websites for website...

    BookletsBusiness ServicesCreative DesignDesignFlyer Design

About

I am Alana and I own The Mocha Virtual Assistant, LLC. I am a Concierge VA giving Clients Top-Tier, 5-Star, Concierge VA Services for their businesses.

The Mocha Virtual Assistant, LLC was created to be One-Of-Its-Kind in that it offers Concierge Services along with Administrative, IT & Chat Support, Creative Support, and Business Extras "Fringe" Services. The Mocha Virtual Assistant, LLC service is meant for the business-person who want to focus solely on the operations of the business and not small tasks that may distract from the most important part of their business: their vision and the creation of something great and amazing to share with the world.

Founded: 2023

Work Terms

I am currently 10:30AM-05:30PM EST. I will update my Time Zones as they change.

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