Translator, writer

Receptionist at the reception
from 06.2012 to 2015
Mini-Hotel Siesta, (hotels)
- reception and accommodation of guests;
- payment with cash register and terminal;
- processing of requests for reservation of rooms;
- receiving calls;
-work with hotel reservation systems;
- preparation of daily reports;
- providing information about hotel services, sights of Kharkov, escort of guests.


Trainee
from 01.2012 to 05.2012 (4 months)
Travel agency 7 SEA tour, (tourism)
• Processing of customer inquiries, selection of tours
• Editing and updating information on the company's website
• Receiving and distributing incoming calls and mail
• Provision of office life
• Meeting visitors and customers,
• Executing the director's orders,
• Visiting seminars and conferences of tour operators

Education
KhNU named after V.N. Karazin
International economic relations and tourism business, tourism manager, Kharkiv
Higher education, from 09.2007 to 05.2012 (4 years 8 months)

Additional education
English Language Center (2011)

Professional and other skills
Computer skills
Confident PC user - work with Microsoft Office programs, Internet Explorer, work with browsers - Opera and Mozilla Firefox

Knowledge of languages
ENGLISH Fluent reading, writing and speaking ability. Qualified as interpreter and translator.

Additional Information
Responsible, benevolent, stress-resistant, punctual,
purposeful, sociable, without bad habits.