Transforming data into actionable insights, empowering organizations to drive excellence, foster continuous improvement, and achieve sustainable growth through innovation.

With over 20 years of leadership experience driving strategic transformations across sales, operations, and business processes, I possess a proven track record of successfully delivering large-scale business change in complex environments. One of my career highlights was leading an organization-wide transformation project that implemented Lean Six Sigma methodologies, resulting in operational cost reductions of 15% while enhancing service quality.
I am well-versed in change management principles, methodologies, and tools, having earned my Lean Six Sigma Black Belt in 2009. I have utilized frameworks such as the ADKAR model to drive engagement and adoption across multiple organizations. For instance, while leading a cross-functional communications team during a high-stakes system migration, I designed targeted strategies to build stakeholder alignment and secure user buy-in, ensuring a seamless transition with minimal disruption.
My technical acumen allows me to understand intricate processes and effectively communicate them to non-technical audiences. While managing a system integration project early in my career, I translated complex engineering workflows into actionable insights for senior executives, accelerating project timelines and enhancing decision-making.
As a strategic thinker, I consistently align change initiatives with broader organizational goals. At an IT services organization, I enabled business expansion by streamlining business processes and enhancing customer service, directly contributing to market growth and customer retention.
My leadership philosophy emphasizes accountability and motivation. I have led diverse teams through challenging transformations, including resistance-prone environments. For example, while spearheading a global optimization initiative, I inspired team members to embrace new processes by fostering a culture of collaboration and continuous improvement, resulting in sustainable efficiency gains.
A user-focused mindset has been central to my approach. I strive to deeply understand stakeholder needs and empathize with the impact of change. During a major digital transformation project, I conducted workshops to gather user feedback, which enabled tailored training programs and enhanced system adoption rates.
My interpersonal and communication skills have been instrumental in influencing key stakeholders and driving change. By building strong relationships with internal and external partners, I facilitated consensus on high-impact projects.
In addition to leading through change, I bring extensive experience in managing people and fostering professional growth.
In summary, my ability to lead with accountability, manage relationships, and align change initiatives with strategic goals positions me as a strong candidate to drive meaningful transformations in any organization.

Work Terms

I prefer online (Teams based) communication for initial project discussions, however once we are agreed on the project requirements, payment terms and duration with a signed agreement I am happy to meet face to face or continue online. During the project implementation I normally like to visit the site where the change will take effect and meet with the people concerned or affected by the change.
In terms of working hours I am flexible to suite the business and project needs, for example I am happy to meet with the night shift when required to coach and/or train the key staff to ensure project success.
Regarding payment for the work done I prefer weekly invoicing for any activity, along with any operational expenses incurred during the project.