Management Consultant - Customer Experience & 3rd Party Channel Specialist - Driving Revenue, Retention & Efficiencies
Steering companies towards sustainable solutions starts with ‘defining the purpose, not just the problem’. I apply this mantra to every project and it has been the cornerstone of my success across diverse business disciplines and sectors within financial, insurance, medical, education, call centres, healthcare and government organisations.
From my early career in finance I was drawn into project consulting to make powerful commercial contributions. Over the last 12 years I have worked with both entrepreneurial start ups and mature highly competitive industries globally and nationally.
Whilst being highly analytical and obsessed with process and structure I equally embrace the ‘human relationship’ element of building businesses, leaders and strategic planning. Learning and development is core to my DNA and has been a consistent thread in building my career and my teams.
I thrive on challenging projects where I can bring significant change based on practical, technical and relationship solutions. My style is flexible, direct, warm and collaboratively driven with a strong eye on working to a strategy and shared goals.
Work Terms
Hours - Flexible
Communication - Phone or Email
Payment - Paypal
* Hourly Invoices
* Billed weekly
* Paid upfront
* Confirmation of services and payment in writing - contractural