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Skills

  • Data Entry
  • Microsoft Excel
  • Administrative Assistant
  • Call Center
  • Customer Service
  • Data Mining
  • Excel Data Entry
  • Google Certified
  • Management
  • Microsoft
  • Microsoft Office
  • Monitoring
  • Phone Support

Services

  • Virtual administrative assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Hello, and thank you for viewing my profile! I’m Amadou Toure, a data entry professional with a decade of experience providing high-quality, accurate, fast data entry services. I am well-versed in managing...

    Administrative AssistantData EntryData MiningExcel Data EntryGoogle Certified

  • Bilingual Customer Service Manager

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Dedicated Customer Service Representative with a proven track record of delivering outstanding support to clients across various industries. I specialize in handling customer inquiries, resolving issues...

    Call CenterCustomer ServiceData EntryManagementMicrosoft Excel

About

Bilingual Customer Service Manager

I was born in Guinea Conakry, after graduation from High School I left for Pittsburgh, PA in the United States in order to go to college. For the last 18 years, I had been living in Pittsburgh. I have 10 years of experience as a customer service representative, in various call centers in and around Pittsburgh. I can provide phone support, both in English and French, email and ticket support.
I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office Suites applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as this one.
For the last two years, I have been working on Upwork as a freelance virtual assistant.

Work Terms

I am available Monday thru Friday 24/7. My preferred method of communication is Skype.