Utilizing excellent customer service and technical knowledge skills I was able to successfully resolve any technology issue.
An experienced IT professional with System, Database, Middleware and Application administration skills and an extensive experience in the field of IT infrastructure.
A committed team player, self-motivated with the ability to communicate at all levels.
Key skills & competencies:-
* Outstanding analytical and problems solving skills.
* Excellent communication skills.
* Detail-oriented, Persistent, Hard worker and Team player.
* A regular contributor of ideas and solutions for coping changes to business
processes.
* Flexible, balanced, innovative and aiming continuous development.
Technical Skills:-
IT Service Operation - Middleware & Application Administration:
o Deploy and operate IT systems and services as follows:
- Technical support.
- Resolve any anomaly or error that may fire within monitored environments.
- Perform Problem analysis and implement proactive measures.
- Implement solutions and workarounds for emerging problems.
- Application/Middleware Upgrades, Maintenance, Performance Monitoring & Reporting.
o Databases Administration:
- Installation of new engines and creation of new databases.
- Migration of existing database systems from one server to another.
- Database duplication and cloning.
- Restore database, table spaces and data files complete or at a point in time.
- Resolve table space, segment and extent space issues.
- Resolve backup problems and archival space issues.
- Resolve locks issues.
- Databases Backups /recovery through RMAN & Data Protector
- Databases Security - Hardening.
- App DBA
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