Service Delivery Manager - Cognizant Softvision 01/2021 - Present
Service Delivery Manager - Globant 08/2016 - 01/2021
Project Manager Sweatworks
October, 2015 - Current
Duties: • Engaged with departmental stakeholders to determine their individual needs for email, and real-time communication. • Employed project management principles such as requirements gathering and analysis, proof of concept, implementation, testing, and documentation in order to complete projects successfully. • Leading project teams in the delivery of client requirements from inception to completion. • Coordinating and managing all project activity, & ensuring project deliverables are achieved to plan. • Gaining the confidence of the client and become the focal point for communication. • Preparing project plans, procedures and method statements. • Implement Scrum Methodology. • Other administrative duties included hiring staff for my team, conducting monthly performance reviews for my team members, managing project documentation.
Project management skills • Knowledge of the latest project management tools and methodology. • Ability to deliver quality outcomes under time pressures. • Comfortable working with and clients and third parties at senior level. • Strong interpersonal skills and able to communicate at all levels. • Ability to effectively prioritize and execute tasks in a high pressure environment.
Programs/Applications/Services • Pivotal Tracker • Slack • InVision • Bugherd • Amazon Web Services • WordPress • Complete knowledge of Office pack, Internet and Mailing-Advanced level. • Word handling and Excel- Advanced level. • Lotus Notes. • Lotus Sametime.
Project Manager IBM Argentina
August, 2007 - October, 2015