Expert in Data entry, Customer Service, Appointment Setting

I graduated May 2017 and started my career right away in June as a customer service representative.

I'm a Customer Service Professional experienced in offering exceptional service to customers in a fast-paced work environment. Successful in solving customer grievances with solid communication and interpersonal skills. Tracking order experience and proven ability to meet deadlines with excellent problem-solving skills.

I have 2 years experience in a BPO company mainly, helping customers to place their orders online, and pay as well. Tracking orders and create cases for missing and wrong items. The major accomplishment I’m most proud of was calming irate customers and assisting them as quickly as possible. As a result, I was able to save time and assist more customers than usual calling per day. I also had experience working as a healthcare representative for one year. Mainly my job was to schedule patient appointments with the doctor, call insurances and collect payment information. The major accomplishment I had was getting compliments from my customers. Especially when they say I have a nice sweet friendly voice.

My Services includes:

Phone Support
Email Support
Chat Support
Administrative Task
Virtual Assistant
Data Entry
Internet Research
Appointment Setting

Knowledgeable In:

Microsoft Office
EDGE
Trello
Slack
3CX
Careclix
Nextiva
Google Calendar
Google Docs
Google Sheets
Google Drive

I am a person with integrity and credibility. I strongly believe attitude is everything. And that strong work ethics beats skills. Because the right skills can be acquired along the process so long as you keep the right attitude towards anything you do.

Work Terms

I am willing to work 40-50 hours per week. I have a payoneer and paypal whichever works for you.