I help business owners increase sales, retain and gain lifelong customers through my stellar customer support services.

Did you know that 82% of consumers have stopped doing business with a company because of bad customer service according to Zendesk research reported in 100 Customer Service Statistics You Need To Know?

Feeling even more overwhelmed now? Don’t worry!

You can easily improve your customers’ experiences with my help.

Nice to meet you, I’m Angel. I help business owners increase sales, retain and gain lifelong customers through my stellar customer support services.

I provide calculated product usage metrics to come up with a substantive understanding of your customers and builds a service that delivers. I am observant about the business’ outcomes as it helps to constantly improve, create curiosity-provoking ideas, become more competitive, and simultaneously deliver personal and private customer service experience.

As a Customer Service Virtual Assistant, I can do the following:
- Respond to emails and phone calls
- Schedule meetings
- Prepare customer spreadsheets and online records
- Provide customer service as a point of contact
- Ticket, Chat, Phone, Social Support Agent

I am familiar with the following tools/Apps/ Software:
Helpdesk, Customer Portal, Customer Satisfaction Surveys, Microsoft Office Suite, Facebook, Instagram, YouTube, LinkedIn, Online Communities, Basecamp, Dropbox, Canva,
and Filmora.

Besides being a Customer Service Virtual Assistant, I unleash the creativity in me by creating meaningful PowerPoint presentations, enticing social media graphics, and
captivating videos.

As a lifelong learner and an entrepreneurship graduate, I believe that education is the driver for innovation. I just graduated from an eight-week intensive training provided by the Department of Information and Communications Technology Philippines. I learned how to become an effective virtual assistant, automate customer support,
improve customer experience and increase sales.

Hire me and let’s create and enhance the most powerful marketing tool you could ever have