Life is what you make.

Hi,

My name is Angelo but my friends call me Geo. I'm 30 years old. Well to tell you more about myself, I must say 10 years in the BPO industry ain't easy. But honestly, i love this career more than anything else. I can work under pressure and in shifting schedules and most specially i can work from home. I am a computer savvy person. I am also knowledgeable when it come to MS EXCEL, WORD and POWER POINT files. So i think when it comes to reporting i will not have any issue about it. I started working as a Call Center Agent since 2008 up until now. My very first account was ENERGY PROGRAM followed by TIME SHARING account. I've also tried appointment setting (B2B), Inbound Selling and Lead Generation (B2B) accounts. I'm also into Customer service, Technical Support, Billing and Sales, Moved to Quality Assurance Supervisor where most of my tasks were focused on maintaining excellent quality of reports at work delivered to both our executives and to our US Based clients. Generates reports focusing on growth and improvements on skills of employees, monitors calls, analyzes data gathered from quality analysts and present to the business executives in bi weekly basis.Marketing Research-Project Management experience. This entails client interaction not limited to client services, setting up business research projects in respect to client needs and focus, project bidding in respect to client budget threshold, quota delivery, timelines to meet in order to give enough time for data analytics for the final market business review. This position helped me a lot to be organized and improved my time management since the position itself needs to cater multiple tasks at a time. Involved in market research trends in US Based firms which holds most of the marketing strategies thru our research projects either quarterly or monthly basis.

Work Terms

Payment Method: PAYPAL