I am a Customer Care Specialist with 3+ years of experience in an IT company. I am specialized in both technical support (deep technical investigations and troubleshooting) and general customer care (explaining features, educating on using the platform, billing etc.).
I am fluent in Armenian (native) and English (advanced) and I know Russian (intermediate) and French (intermediate).
I am a detail-oriented and responsible individual ready to take a project and handle it from A-Z.
Apart from Customer Care, I also have experience in Data Research, Data Entry, Translations as a freelancer in my country as well as I have previous experience in Social Media Marketing and Content writing.
Work Terms
I am ready to work 40hours/week (weekends included). I prefer communicating via chat or email, but I can do calls if needed.
Earnings can be withdrawn to Payoneer, via bank wire or PayPal.