Services Offered:
~ Executive Virtual Assistance
~ Research & Data Entry
~ Microsoft Excel - Dashboard + VBA automation
~ Word Processing & Spreadsheets
~ PowerPoint presentation
~ Email & C
Relevant Experience and Qualifications:
Professional Experience:
Company name : Bharti Airtel Limited
Designation : CSR Executive
Experienced : from June 06 to till date
Previous Employer:Working in Bharti Airtel Limited from June 2006 to Till March2011
Professional Experience from 2006 to 2008
Customer Care Executive for 2yrs
Job Overview:
Attending the Inbound Calls …
Providing the Complete Resolution As per customer Requirement
Resolving the Customer issues online
Coordinating with Head Office for Customer related issues
Generation day to day reports
Professional Experience From 2008 to Till March 2011
Handling Backend Team As well as resolving the Logs for 3.4yrs
Billing Analyst Team Leader:
Responsibilities : Handling the Team By Assigning the Logs for
Hourly Basis, and Co-coordinating with other Departments to Resolve the Custs issues Offline.
Job Overview:
Providing the Complete Bill Details
Reworking the Bill , if any Error found in the Bill
Maintaining the Reports for the same on Daily basis.
Preparing the RCA for the TAT Crossed Logs
And Working has a Trainer from last 10 Months in the same Team.
Giving Complete Product Training to the New Joiners.
Professional Experience:
Company name : Standard Chartered Bank
Designation : CSR Executive
Experienced : from March 2011 To Nov2011
Job Overview:
Answering the first level calls.
Placing the request for FD, Debit card lost.
Providing the details on the statement.
Professional Experience:
Company name : Raheja Builders
Designation : Receptionist
Experienced : From Nov 2011 To Nov2012
Job Overview:
Maintaining All office Responsibilities Like Petty Cash Handling, Attendance,
Housekeeping and Follow ups on the Payments on Monthly Basis.
Answering the phone calls, providing the details on the project according to the customer needs.
Organizing for the Meeting and Lunch.
Arranging the cabs for the outsiders.
Professional Experience:
Company name :