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Skills

  • Active Directory
  • Customer Service
  • English Language
  • German Language
  • IT
  • Microsoft
  • Microsoft Office
  • Online Assistant
  • Online Chat Support
  • Online Community Management
  • Online Content
  • Writing

Services

  • Customer care, Online tasks, VA

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    I am fluent in English and in German in speaking and in writing. I have 3+ years of customer support experience in the fields of IT and insurance. I have advanced knowledge of Windows OS, Microsoft office...

    Active DirectoryCustomer ServiceEnglish LanguageGerman LanguageIT

About

VA / Client support / Email handling / Back office

I have 3+ years of customer support experience in the fields of IT and insurance in English and German language.
I have advanced knowledge of Windows OS, Microsoft office products, Active Directory Administration and I am experienced with more ticketing systems.
I am comfortable handling online tasks on different web based platforms.
I enjoy interacting with clients, solving their queries, following up on cases - finding the best solutions while providing professional support to the clients.

Work Terms

Working hours max 20 hours/week
Flexible working hours