I will make sure to deliver high quality service and willing to learn and undergo training to meet what the employer needs.
I have been working in a Call Center Industry for more than 4 years as a Customer, Sales and Technical Service Representative handling US customers via phone and Ebay Administrator for more than 6 years.
I have developed strong problem solving skills, able to understand customer needs, empathize, overcome objections and provide right resolution with initiative and common sense. I am highly motivated individual, trustworthy, hardworking, with sense of responsibility, has a professional and positive attitude.
Highly skilled in the following fields:
-Customer service (ticketing, billing and general inquiries via phone and chat)
-Sales support (coach teammates to process sales, improve sales pitch and provide the right product)
-Technical service (remotely troubleshoot cable, internet and phones or by instructing customers on how to do it by their own)
-Apple IOS and Android Mobile phone troubleshooting (frozen screen, network issues, no display, software crashes and more)
-Ebay and shopify product listing, Aliexpress Oberlo outsourcing and dropshipping
-Web research
-product advertising
I am proficient in the following tools:
-Microsoft Office ( Word, Excel, Powerpoint)
-Logo Creator (logo design, product design, resizing, remove background, put watermark, cloning and other basics)
-Adobe Photoshop & Illustrator (resizing, remove or change to white background, put watermark, cloning and other basics)
-Teamviewer (control other computers via network or remotely)
-Ability to learn new program or software
In addition I am confident to say that I am a tech savvy person that knows computer basics on some Windows OS such as installing software, determine hardware and software compatibility, network diagnostics, remote control or remote viewing, navigate android emulators, computer maintenance, antivirus removal, reformatting, hard disk partitioning, and more.
With these experience I am highly confident to implement my skills, knowledge, expertise and capabilities.
Work Terms
Php 15,000.00 - 30,000.00/month
40 hrs/wk ( $3 - $8 USD/hr )
Skype account: emizmo.job@gmail.com
WeChat: emizmo
Payment Terms:
Bank Deposit / Fund Transfer / Remittance
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