Dedicated to serve you and make everything easy for you.
Hardworking Customer Service Team Leader and Quality Analyst with 10+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand quality and increasing customer engagement.
Identified calls failing to meet quality standards and identified the problem. Prepares report and meet with the management to discuss areas of improvement and action plans.
I have exceptional listening and analytical Skills. I am detailed oriented, flexible and able to rapidly gain product knowledge.
Quality of work is my top priority.
Work Terms
i can work part time and open for discussion with the payment plans. You can always reach me by email.