System analysts

Professional Experience :
Previous Employer -1
Company : IBM India Pvt Ltd, Manyata Tech Park, Bangalore,India
Office E-mail: arshkali@in.ibm.com
Employe ID: 09874I
Designation : Linux Senior Operations Analyst
Duration : Feb 2016 to May 2017
Duties & Responsibilities:
AWS instance launch
Linux Server OS management, support & administration
Updation of Server with different patches
Monitoring alerts
Install, Configure, Upgrade automated Patch management
Client Documentation .
Previous Employer -2
Company : Metricstream, AMR Tech Park, Bangalore,India
Designation : System Administrator (GRC)
Duration : Nov 2013 to Feb 2015


Duties & Responsibilities:
PoC for Patch management software IBM Tivoli, Lumenssion, Dell Kace 1000.
Analysing different product based on the requirements.
Nessus tool in the Infrastructure environment.
Cloud- OS Patching
Nagios installation
Health Check for New Hosted sites
Backup Monitoring
Monitoring Firmware Alert
Gathering Datacenter_Asset_Details-RTO RPO
vulnerability Scanning
Configuration of Oracle 11.0.3
Data Center Virtualization
Disaster Recovery Readiness Control test
Oracle installation & Configuration.
Previous Employer – 3
Company : IBM DLF INFO CITY (SEZ), DLF IT PARK, Chennai, India.
Designation : System Admin (GDS)

Duration : April 2011 to June 2013

Project : AMEX (American Express)

Duties & Responsibilities:


Work based on Global Delivery Service

Customer Service based on Call & Remote Desktop.

Worked on Test (E1), Development (E2), Production (E3) Server.

Raising CMR (Change Management Registry) by using infoman application

Raising IMR (Incident Management Registry) by using manage now application.

MS – Security Patching.

Ofs file sharing permission remediation.

VM ware changes.

Installation of SSL certificate.

Taking care of IMR by using manage now application.

Worked on TUC & CMDB database.

Solving ticket & closing work order.

Work Terms

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