By choosing me, you're not just hiring a freelancer; you're partnering with a dedicated professional who is invested in the success of your project. Let's collaborate to bring your vision to

+SERVICES I OFFER
-Phone and Email Support: Provide timely and professional responses to customer inquiries via phone and email.
-Live Chat Assistance: Offer real-time support through live chat to address customer questions and concerns promptly.
-Customer Issue Resolution: Handle and resolve customer complaints or issues, ensuring a positive resolution.
-Product/Service Information: Provide comprehensive information about products or services to assist customers in making informed decisions.
-Order Processing: Assist customers with placing orders, tracking shipments, and managing returns or exchanges.
Technical Support:-Offer technical assistance to customers experiencing issues with products or services.
-Billing and Payment Support: Help customers with billing inquiries, payment processing, and addressing payment-related issues.
-Feedback and Surveys: Gather customer feedback, conduct surveys, and analyze responses to improve overall customer satisfaction.
-Escalation Handling: Manage and escalate complex customer issues to higher levels of support or relevant departments.
-Multi-channel Support: Provide customer support across various channels, such as email, phone and chat
-Client Training and Guidance: Educate customers on product features and usage, ensuring they get the most out of their purchase.
-Service Improvement Recommendations: Identify areas for improvement in customer service processes and provide recommendations for enhancing the customer experience.
-Quality Assurance: Implement and adhere to quality assurance standards to ensure consistent and high-quality customer service.
-Language Support: Offer customer service in multiple languages to cater to a diverse client base.

Work Terms

$5 to $8 / hour

40 to 50 Hours/week

Weekly Payment