Over 20 years of experience in Business Development, Customer support, Customer Service Operations, Spare Parts & after Sales Support.
•Independently handling service team in Domestic as well as International business.
•Experienced in managing operations in large business area, formulating and implementing strategies, developing new markets for business excellence.
•Adept at spearheading unique business development and marketing initiatives for escalating business turnovers.
•Proficient at managing the complete customer service operations & ensuring delivery of value added customer service.
•Adept at developing & establishing service centres and managing the complete service operations as per the set quality & service standards.
•Resourceful at maintaining cordial relationship with customers, ensuring quality and service norms to achieve customer satisfaction and business retention.
•Hands on exposure of Parts inventory management using FSN & ABC Analysis, MOS etc.
Work Terms
Open for suitable offer (part time as well as full time).
Prefer mode of communication is through e-mails
Prefer working style is WORK FROM HOME