Achieving seamless standards in service & delivery that is completely customized to the unit is the ultimate objective of every Elevate exercise.

Most businessmen/women who own & lead hotels neither have the time or in a few cases expertise to deal with training related complaints and service recovery. Having the experience in operations for restaurants &small hotels, Elevate can step in to fill these gaps that normally go unattended.

Some of our work:-
? Customer communication & complaint handling
? Service recovery- F&B Service & Front Office
? Skill building & Service training: Organisational, Communicative, Technical &knowledge skills
? Hygiene & Sanitation/Grooming
? Train the trainer- for all departmental trainers in operational areas of Hotels
? Operational area specific programs (Front office, Food & Beverage Service & Housekeeping
? Creation of SOP documents & implementation through training. Instructional Design
? Orientation & induction process
? Teamwork & team creation concepts

Work Terms

The process of financials depends entirely on the plan that is prepared for the client. It will be inaccurate to mention a cost, top of the hat.