Concentrating primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery.
I work with the business owners, system developers and IT managers; researching new developments and enhancements of business processes. During these three years I have gained enormous experience in gathering information and integrating it into the IT system, document business requirements, process improvement, quality assurance and providing technical support to the firm and its clients. In capacity, my responsibilities included extracting functional requirements from users, clients and customers, translating those requirements into detailed conditions. On the other side, my job included product architecture working tasks, as I guided requirements definition and salesmen and partner review for collaboration system that included definition and implementation of business rules. During that time I got familiar with product development and analysis needed for my future career.