Your Trusted Partner in Customer Care Excellence

With over six years of professional experience, I have established a strong and diverse background in the field of customer service and sales. During my career, I have served as a dedicated call operator for various taxi companies in regions including Peterborough, West London, and Derby within the United Kingdom. In addition, I have also contributed my skills and expertise to sales roles in the telecommunications and insurance sectors, along with various other industries. My career journey has equipped me with valuable insights and a proven track record in delivering exceptional customer service and driving sales growth across different domains.

Work Terms

1- Availability: I am committed to providing top-notch customer service and support. My work hours are flexible, and I am available for both full-time and part-time engagements.

2- Communication: Open and effective communication is the cornerstone of my approach. I am proficient in various communication channels, including phone, email, chat, and video conferencing, ensuring seamless and responsive interactions with clients.

3- Inbound/Outbound Services: I am well-versed in both inbound and outbound customer service and sales activities. Whether it's handling incoming queries or proactively reaching out to potential clients, I am adept at delivering quality service.

4- Team Collaboration: I am comfortable working in collaborative team environments, contributing to the collective success of projects and campaigns. I value teamwork and shared objectives.

5- Problem Solving: I am skilled in resolving customer issues and addressing inquiries effectively. I can think critically and find solutions to complex problems, enhancing overall service quality.

6- Professionalism: I maintain a professional demeanor in all interactions, ensuring a positive representation of both myself and the organizations I work for.