I am a result driven professional with diverse experience in, Customer Support, Business Development, Sales, Marketing, and Product Management ready to help you streamline your operations and achieve your goals.
With a proven background in customer engagement, business development, relationship management, I bring a versatile skill set and a results-oriented approach to every project I undertake. My mission is to enhance productivity, foster client satisfaction, and provide tailored solutions to meet your needs.
π CORE EXPERTISE :
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Customer Support: Proactive resolution of inquiries via email, chat π¬, calls and social platforms, ensuring high client satisfaction.
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Administrative Support: Organizing files, managing schedules, and assisting in daily operations for seamless workflows.
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Content Management & Writing: Skilled in crafting impactful articles π, managing WordPress π, and conducting in-depth research.
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Sales & Business Development: Expertise in market prospecting, lead generation, and CRM management to drive growth.
π TOOLS & PROFICIENCY:
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Customer Support Platforms: Pleased, Zendesk, Intercom HubSpot, Salesforce among others CRMs.
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Content Management Systems: WordPress
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Collaboration Tools: Slack, Google Workspace, Microsoft Teams
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Scheduling Software: Calendly, Google Calendar, Outlook
π WHY WORK WITH ME?
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Versatile Skill Set: From customer support to content management and business development, I adapt to meet your specific needs.
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Client-Centric Approach: Your goals are my priority, and Iβm committed to exceeding expectations every step of the way.
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Detail-Oriented & Organized: I ensure no task or deadline is overlooked, delivering quality work you can count on.
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Tech-Savvy Problem Solver: I leverage modern tools to simplify processes, optimize workflows, and save you valuable time.
πΌ READY TO MAKE AN IMPACT?
Whether you need a dedicated Customer Support Specialist, Sales & Marketing Executive, and a Product Manager, I am here to help. Letβs connect and explore how I can add value to your business! π―
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