Proven track record to deliver Quality Work delivered. Available as per clients need and time.
I am a highly effective and experienced Customer Relationship Manager (CRM) with an MBA- specialisation in Marketing, proven to deliver year-on-year results in the ecommerce and retail industry. With expertise in advanced customer analytics and campaign management, I actively contribute to deliver feasible and competitive strategies that align with client expectations and corporate guidelines while facilitating competitive growth and market leadership.
I have the reputation of being an inspirational presenter with interpersonal skills to build long lasting partnerships with clients, colleagues and managers alike to achieve common goals. My presentations and reports to clients provide a real insight into the client business and industry sectors and include an accurate forecasting to meet company targets. A team-builder, enjoys managing a productive team and thrives in highly pressurised and challenging working environment.
Always demanding excellence for myself, I lead by example and I am experienced in mentoring teams to improve their prioritising capabilities and ensure demanding budgets, objectives and deadlines are met. I have a solid understanding of current project management methods and strategic sales techniques, and I am committed to enforce company standards of quality and deliver a high level of customer service.
Work Terms
Fairly flexible on working hours