Consolidated career leading directly & indirectly multidisciplinary and multicultural teams and managing complex and cross functional (Tech and Non Tech) projects & programs following the directives & best practices of PMI and Safe Agile. During the last 4 years acting as program manager & RTE at Citibank Global Emerging Payments team orchestrating strategic deliveries as digital transformation program, platform integration, scalability and UX improvements (B2B and B2C) focused on Instant Payments for Latin America, facilitating ART with more than 20 cross functional teams engaged, managing earned value deliveries, risks & issues, impediments as well as monitoring metrics and results to implement continuous improvement.
Committed to humanization of work relationship, adopting a holistic approach to project and people management through practices of Servant Leadership, Management 3.0 and others “subtle” techniques, believing that a genuine effort to nourish sincere relationships and build a work environment that promotes emotional safe, empathy, diversity and well-being are key to personal growth, high-performance teams building, business success and customer satisfaction.
Familiar with diverse business models, technologies, environments and integrations, local &
international platforms, data migration, divestiture and historical archive, focusing on the highest
standards and practices of software development, quality, performance, scalability, information /
cybersecurity, compliance in order to deliver innovative solutions for businesses and customers.
Consistent knowledge of several methodologies and frameworks, expert on top-market tools for
project planning & monitoring (MS Project, Jira, Trello, Miro, PTS, ServiceNow, etc.) and
multidimensional communication tools (MS Office, MS Teams, Zoom, Sli.do, Confluence, Qlikview,
Sharepoint, etc.).
Work Terms
EST availability - flexible to attend calls and messages during non working hours
Weekly or bi-weekly payment (to be negotiate)