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Skills

  • Analytics
  • Process Design
  • Requirements Analysis
  • Business Models
  • Business Process Design
  • Business Process Development
  • Business Process Improvement
  • Business Process Management
  • Business Process Mapping
  • Business Process Modelling
  • Consulting
  • Help Desk
  • ITIL
  • Management
  • Mapping

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Services

  • Business Improvement Consutant

    $50/hr Starting at $25 Ongoing

    Dedicated Resource

    I have 10+ years Service Management and Continuous Improvement experience in extremely busy and high pressure environments. Certified ITIL V3 Expert, Prince Practitioner and Lean Six Sigma Green Belt...

    AnalyticsBusiness ModelsBusiness Process DesignBusiness Process DevelopmentBusiness Process Management

  • Process Mapping

    $45/hr Starting at $45 Ongoing

    Dedicated Resource

    Business process mapping and diagram creation service + Turn complex workflows into visual diagrams that are clear and easy to follow. + Clarify your business process steps, identify missing or unnecessary...

    AnalyticsBusiness Process ImprovementHelp DeskMappingOperations Process Improvement

About

I build strong relationships with business owners and their teams to develop strategies, roadmaps and products.

An exceptional business process design and improvement professional, with proven and extensive team management and training skills. A dedicated, self-motivated and experienced manager who is passionate in the pursuit of business process excellence.

I have facilitated successful business improvements in small and large organizations globally. My approach is inclusive of team members at levels from business owners and execs to team members, not only designing improvements but teaching others how to do the same.