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Skills

  • Help Desk
  • IT Service Management
  • It Support
  • MacOS
  • Microsoft Azure
  • Network Administration
  • Printers
  • Project Management
  • Server Integration
  • Servers
  • Smartphones
  • Team Development
  • Team Leader
  • Technical Support

Services

  • IT Support

    $25/hr Starting at $100 Ongoing

    Dedicated Resource

    Remote and on-site IT support Troubleshooting: -    Printers (laserjet, inkjet, thermal, matrix)  -    Windows, MacOS, Android and iOS operating systems  -    VOIP systems -    Smart devices (smartphones,...

    Help DeskIT Service ManagementIt SupportMacOSMicrosoft Azure

About

I am looking for a challenging job so I show my expertise and learn new things. I am promising full commitment, sincerity, great communication and availability.

15 years of experience in IT (IT Support, Server, and Network maintenance, Team lead and Project management) in medium size businesses. I'm happy to share my knowledge, but first of all, I'm happy to learn new skills.

List of my skills and experience below:
- I have 5 years of experience in team leadership and developing people skills
-more than 5 years of Project management experience
- more than 10 years of experience in IT Support
- knowledge of all kinds of different work platforms and environments (SAP, Airwatch, Microsoft products, Linux, Unix, BYOD device platforms, etc.)
- Negotiating with business partners
- Budget planning and realization (IT hardware)

Remote and on-site IT support
Troubleshooting:
- Printers (laserjet, inkjet, thermal, matrix)
- Windows, MacOS, Android and iOS operating systems
- VOIP systems
- Smart devices (smartphones, tablets, etc)
- Network (switches, routers, Access points, etc)
- Servers (Windows, Linux, Unix)
- User errors

System and Network administration and maintenance:
- Servers (patches, roles, installation etc.)
- Network (making and adjusting configurations for Switches, Routers and Access points)
- Platforms (Airwatch, SCCM, Dynatrace, Solarwinds, Intunes, KNOX, Office365, Nagios etc.)

Project management:
- Agile and Waterfall techniques
- Creating project documentation
- Delegating and supervising the project
- Execution of the project

Team lead
- Creating a new team
- Managing and supervising a team
- Individual and team development (skills)

Work Terms

40+ hours per week, flexible working hours (time of day that I'm working) at least 25$ per hour, availability 24/7

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