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Skills

  • Admin Support
  • Analytics
  • BPO
  • Budgeting
  • Coaching
  • Collections
  • Data Collection
  • Data Management
  • Forecasting
  • Lead Generation
  • Mentoring
  • Reports
  • Reviews
  • SharePoint Designer
  • Short Stories

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Services

  • Team Lead Reports and Escalations

    $8/hr Starting at $50 Ongoing

    Dedicated Resource

    Well organized with a solid background in reports and analysis. Supports in the development of a group of employees through mentorship and coaching. Analyze and maintain Client Service Level Agreements;...

    Admin SupportAnalyticsBPOBudgetingCoaching

About

I entertain ideas and share my perspective on the best ways to reach a goal, increase productivity, or solve a problem. I can make you look great with your clients.

I have worked in the BPO Industry for 12 years. I've experience handling teams and developing processes. I was in charge of reports and subject matter experts. I was awarded Top Team Leader multiple times and Employee of the year. I have experience with independent and team-based work and I see the value in both approaches.

Work Terms

I work based on the demands of a client and my priority is to provide the results on time.

Method of communication : Skype and Email.