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Skills

  • Administrative Assistant
  • Call Center
  • Customer Service
  • Phone Support
  • Admin Support
  • Calendar Management
  • Chat Support
  • Customer Satisfaction
  • Data Entry
  • Ecommerce Management
  • Email Management
  • Email Services
  • Email Support
  • Google Sheets
  • Microsoft

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Services

  • Customer Service with 7 years Experience

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have been in the Customer Support industry for nearly 7 years now and I have consistently maintained an above-satisfactory rating in my scorecards for Customer Satisfaction, Average Handling Time, Sales,...

    Admin SupportAdministrative AssistantCalendar ManagementCall CenterChat Support

  • Experienced Virtual Assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    On my spare time while working as a call center agent, I was able to experience administrative task as a part time job. I am well-versed with Microsoft Office, MS Office 365, One Note, Publisher, etc...

    Admin SupportAdministrative AssistantCalendar ManagementCall CenterCustomer Service

About

Secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people.

Over these years, I’ve built my career on one simple principle: Work smarter. I’m the person who looks for efficient procedures, finds ways to streamline them, and consistently strives to boost the productivity of everyone around me.

I have excellent analytical and problem-solving skills, clever, versatile, creative, resourceful, inquisitive and fully dedicated with great eye for detail.

I have a typing speed of 55 words per minute, a reliable Windows PC, a 7 mbps wired DSL connection, a microphone headset with noise-cancellation feature and a quiet office free from any form of distraction. I also have experience and excellent command with CRM tools like vTiger, SalesForce, Customer Support Tool, Thunderbird, MS Office, FreshStart, Zoho, Quickbooks, GoToMyPC, Citrix, among many others

Work Terms

I am available from 7 am to 5 pm CST Mondays through Fridays (timezone may be flexible).

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