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Skills

  • Email Services
  • Research
  • Web Research
  • Analytics
  • Chat Support
  • Data Analysis
  • Data Encoding
  • Data Entry
  • Data Management
  • Design
  • English Language
  • Excel
  • Forum Moderation
  • Management
  • Medical

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Services

  • Data Expert

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I worked as reports/data analyst for 3 years. I was tasked to prepare reports or our senior management and our clients. As part of my responsibilities I conduct research on the internet for additional...

    AnalyticsData AnalysisData EncodingData EntryData Management

  • Veteran Technical Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have more than 5 years experience with technical support. We supported connectivity issues and software issues.I was also part of the team that handled advanced issues. I've had experience handling...

    Chat SupportEmail ServicesForum ModerationPhone SupportResearch

  • Accurate Transcriptionist

    $8/hr Starting at $30 Ongoing

    Dedicated Resource

    I worked as a part time medical transcriptionist for 2 years. I value the quality and speed of my work.

    English LanguageMedicalMedical TranscriptionTranscription

  • Web Design (Wix)

    $10/hr Starting at $100 Ongoing

    Dedicated Resource

    I have experience in designing and managing intranet sites from my previous company. I also have experience in developing websites using the Wix platform.

    DesignWeb DesignWeb DevelopmentWix

About

Call Center Veteran

I have 10 years experience in Customer Service assisting U.S., Australia and U.K. customers. I worked as Billing support and Technical support for an ISP. I served as Data Analyst and reports analyst for 3 years. I also served as a Team Lead for 2 years for a sales account. I have experience in different mediums of support which includes: phone, e-mail, chat and forum moderation. My experience in the call center industry has thought me how to truly care for the customer. My skills will be valuable to anyone that chooses to work with me. I can provide different services from customer care to generating reports and supervising a team. I am willing to learn new things and very good team player.

Hope to be working with you soon to provide excellent service to our customers.

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