Empowering Growth Through Strategic Data Insights and Seamless Customer Support Solutions
With over a decade of experience in data analysis within multinational environments, I have mastered Advanced Excel, Google Sheets, Looker Studio, Tableau, and Power BI. My proficiency extends beyond data analysis to encompass exceptional customer support and executive assistance, including direct collaboration with CEOs. My diverse skill set enables me to deliver comprehensive insights and strategic solutions while seamlessly managing executive responsibilities and ensuring unparalleled customer satisfaction.
With a track record of spearheading high-level projects, I've leveraged my expertise in data analysis to navigate national, regional, and cluster-level datasets, paving the way for strategic expansion into new business avenues. By conducting thorough analysis and identifying key trends and opportunities, I've played a pivotal role in extending businesses and driving growth initiatives. Notably, during my tenure at Sybrid, I led initiatives to reduce costs by shifting call volumes to messages, a move that optimized operational efficiency and enhanced customer experience. Additionally, I spearheaded the launch of SMS and help services, further diversifying our support channels and ensuring seamless communication for our clientele. My proactive approach and strategic insights have consistently propelled organizational success and innovation, solidifying my reputation as a dynamic and results-driven professional.
Work Terms
Available full time as well as part time.