High Quality and Reliable Service within the defined SLA.
ITIL Professional with certified-
Real Time experience working with complex projects in MNC's-IBM,Accenture.
Exposure to IT Command Center Lead, SharePoint Applications,Event and Alarm Monitoring, Change manager,Incident Manager, Problem Manager,Project Manager...
Worked with different tools...Remedy,Service Now,Abacus,IBM Tools....
Adding Value to the customer....
Work Terms
No Specific Requirement , open to the client discussion.