Jesse is not your traditional Unix Systems Administrator. He shaves, he's friendly, easy to talk to, and could explain complex IT topics like RAID 6, or RPM management to a five-year-old (I think...). He was a foundation block in our organization by helping maintain Development, QA and Build envir
onments, our production servers all while putting out fires always with an extreme sense of urgency. He was always coming up with new ways to manage, integrate and monitor our complex cloud system (expert on things like yum, Puppet, Cacti). I was managing support at the time (for about 4,000 paid accounts), and Jesse continuously made my team's job much easier by providing homegrown tools to automate our processes, reacting to emergencies, and documenting *every* *single* *thing*. I certainly hope to work with him again.
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Tona Medina