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Skip Tracer, 2005 - Present
B&B Capital Group, LLC – New York, NY

Responded to customer problems of overdue payments through telephone.
Communicated terms of sale, service and contract with customers.
Resolved account disputes of customer with immediate action.
Prepared records of financial status and collection practices of customers.
Monitored correspondence and documents available in all forms.
Provided collection and skip tracing activities to verify customer reliability.
Assisted in asset verification functions and unpaid collection accounts.
Conducted research on historic data and past collection strategies.

Educational Qualifications

Bachelor's Degree in Psychology
GPA 3.44 (on scale of 4.0)

Proficient in MS-Office suite, skip applications and websites
Familiarity with rules relating to collection methods and techniques
Immense ability to interpret concrete variables in standardized situations
Outstanding ability to operate desktop computer and soft phone
Remarkable ability to read and understand procedure manuals and invoices

Work Terms

20hr 2 hr Min