Street Smart Customer Service Expert and Administrative Support Wizard
In need of a world class B2C and B2B customer service expert and an amazing administrative support wizard so you can focus on the growth of your business?
Hire me! Let my superpowers collaborate with you to achieve your business goals.
Listed are the services clients usually hire me, but are not limited to:
📞 World Class Customer Service
- Resolving customer concern on a timely and professional manner like order inquiry, order tracking, order replacement, return and refund, order cancellation, product inquiry, quote processing, purchase order processing, backorder advisory and many more through phone, emails, chats and social media.
👨💻Administrative Support Wizard
- Lead generation, internet research, data entry, appointment setting, social media management, social media moderation, list building, basic email marketing, light bookkeeping, document management and filing, email and calendar management, property management.
🛠️ Tools and systems I am adept with:
⚡️Freshdesk, Freshchats, Freshcallers, Zendesk, Reamaze
⚡️Shopify and Shopify Plus
⚡️Sage X3, Shiphero, Shippo
⚡️Mailchimp
⚡️Meta
⚡️Trello, Monday.com, Slack
⚡️Notion, Acuity
⚡️Canva
⚡️Dialpad
⚡️AppFolio
⚡️Buildertrend
⚡️GoHighLevel
So yeah, let’s jump on a 10-minute call (free of charge) and we can discuss your project and identify how my skill set can help you and your business. 😉
Work Terms
40 hours per week