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Skills

  • Advertising
  • Customer Service
  • Data Entry
  • Email Services
  • Help Desk
  • Personal Assistant
  • Research
  • Scheduling
  • Spreadsheets
  • Technology
  • Troubleshooting

Services

  • Helpdesk/Customer Service

    $20/hr Starting at $25 Ongoing

    Dedicated Resource

    Expert communicator with 7+ years of experience dedicated to customer service and advocacy within the field of Information Technology. I hold an Associates degree in Information Technology. I’ve spent...

    AdvertisingCustomer ServiceData EntryEmail ServicesHelp Desk

About

Expert Virtual Customer Service Support/Helpdesk

Expert communicator with 7+ years of experience dedicated to customer service and advocacy within the field of Information Technology. I worked at an IT Helpdesk and Participated in the conversion of phone systems at a local University. Not only created and updated a database for necessary information but also implemented the required technical aspect of the conversion. Spent many hours virtually working for a lawyer as an assistant. Tasks included handling emails, phone calls, calendar and research for different projects. I’ve also worked at a helpdesk creating, working and closing trouble tickets. I’m currently handling the social media marketing for a product, scheduling ads and creating them. Look forward to hearing from you!