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Skills

  • Customer Satisfaction
  • Customer Service
  • Information Technology
  • Admin Support
  • Call Monitoring
  • Email Services
  • Email Support
  • Quality Assurance
  • Sales
  • Technical Support
  • Telemarketing
  • Training

Services

  • Customer Service Specialist

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I prospect potential customers by answering product and service questions; suggesting information about other products and services. I also process orders, prepare correspondences and fulfill customer...

    Customer SatisfactionCustomer ServiceInformation TechnologySalesTechnical Support
  • Customer Service Subject Matter Expert

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I am responsible on leveraging unique expertise to solve specific problems or help meet particular technical challenges, providing knowledge, resources and information to support agents. Coaching and...

    Admin SupportCall MonitoringCustomer SatisfactionCustomer ServiceEmail Services

About

I am a self-motivated and progress-driven Customer Service Subject Matter Expert with an extensive background in this industry. With a long-standing record of initiative and innovation, I have developed and executed strategies which I believe will bring value to you.

In my previous role, I exercised communication, problem-solving, and recruiting in contribution of team efforts and organizational improvements. I am open-minded and focused on new developments in my field. I have proven to be effective and motivational, with proficiency in innovation and collaborative work. The average satisfaction of the customers I have dealt with, with my years of experience is close to 90%.

Work Terms

I can work either part time or full time.