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Skills

  • Customer Service
  • Account Management
  • Administrative Assistant
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • Concept Development
  • Conceptual Development
  • Correspondence Management
  • Customer Satisfaction
  • Editorial Consulting
  • Freshdesk

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Services

  • VA - Customer Service Associate

    $20/hr Starting at $40 Ongoing

    Dedicated Resource

    Support management and team in responding to customers’ inquiries relating to orders, shipment, routing, adjustments, refunds, inventory, information, and product functionality and resolving as many queries...

    Account ManagementClient AdministrationClient AssessmentClient ContactClient Development

  • VA - Conceptual Management

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Support management in the daily administration of individuals that handle customer inquiries and issues for efficient performance and overall effectiveness of the customer service team   Provide feedback...

    Administrative AssistantConcept DevelopmentConceptual DevelopmentCustomer SatisfactionCustomer Service

About

Be inspired and passionate in everything that matters

I have been in the BPO industry for more than 15 years. I have gained expertise with customer service. I manage emails, chats and calls. Multitasking and being keen to details is very important in what I do.

I am a customer myself and would love to provide quality to people in a way that I want to receive quality service as well.

Since the pandemic, I have been working from home and it brought me closer to family and friends. It allowed me to manage my time perfectly while working and having leisure time.

Most of my work experience is with a financial institution that focuses on Customer Experience.

Work Terms

I can work 4 to 6 hours a day Monday to Friday at any given time zone.

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