I do not fear computers. I fear the lack of them. Isaac Asimov

With over 20 years of experience in technical writing, I bring a deep understanding of content strategy, user-centered design, and documentation excellence across a wide range of industries. I hold both a Ph.D. and a Master of Science in Technical Writing, and I am currently completing a post-graduate degree in Artificial Intelligence and Machine Learning at the University of Texas at Austin, with graduation anticipated in August 2025. My work bridges the gap between complex technical concepts and accessible, actionable communication—empowering users, developers, and stakeholders alike. Originally from New Orleans, I now live just an hour outside the city, where I continue to blend southern resilience with forward-thinking innovation in AI, technology, and writing.

Work Terms

Availability & Working Hours
Available for part-time or project-based work

Standard response time: within 24 business hours

Weekly availability: [8am to 5pm CST, Monday through Saturday]

Can accommodate urgent deadlines upon prior agreement

Scope of Services
Technical documentation (user guides, manuals, API docs, SOPs)

Software documentation and product help content

Content strategy, structuring, and style guide adherence

Editing and proofreading technical materials

Structured authoring (DITA/XML/Markdown)

AI and ML content specialization (available for model documentation, explainers, etc.)

Tools & Platforms
Proficient with: Microsoft Office, Adobe FrameMaker, MadCap Flare, RoboHelp

Version control: Git/GitHub

CMS & CCMS experience: Confluence, SharePoint, Oxygen XML

AI/ML stack familiarity: Jupyter Notebooks, Python (for content documentation)

Deliverables
Clear, well-organized documentation in Word, PDF, HTML, or Markdown format

Version-controlled files upon request

Final content includes editing, formatting, and user-focused revisions

Optional: Content walkthrough or brief training session

Rates & Payment
Hourly or flat-rate pricing available

Invoices due within 7–14 business days of submission

50% upfront for fixed-price projects over $500

All payments processed through [Upwork / Fiverr / PayPal / Stripe, etc.]

Confidentiality & IP
Will sign NDAs upon request

All intellectual property and documentation created is the sole property of the client after full payment

Source files and editable content delivered upon project completion

Revisions & Edits
Includes 2 rounds of revisions within 14 days of delivery

Additional revisions available at hourly rate

Communication
Primary channels: Email, Zoom, Google Meet, or platform chat

Weekly or milestone-based status updates available

Kickoff calls scheduled upon project start (if needed)

Success Guarantee
Commitment to clarity, usability, and technical