Chandrima Banerjee is an experienced professional from Kolkata, India, with expertise in corporate relations, communication, and operations leadership. She currently works as the Business Head at Gallop Research, where she leads the development of financial plans, forecasts, and budgets for the firm. She also provides strategic and operational direction to the Sales and Marketing teams and maintains excellent relationships with key clients for repeat business. Chandrima is responsible for pre-sales activities, including assisting with sales proposals, tender responses, and demonstrating previous work to prospective customers.
Previously, Chandrima worked as the Corporate Relations Manager at NSHM Knowledge Campus, where she was responsible for comprehensive communications and public relations initiatives leading to a favorable positioning of the brand in public and stakeholder audiences. Her role included generating employment opportunities for the institute's students and alumni, providing assistance to representatives of the press at special campus events, and collaborating with the Career Planning services through in-class presentations, student organization outreach, new student orientation, and implementing internship programs for students. She also acted as the college/university's representative with appropriate off-campus organizations, groups, and agencies.
Before joining NSHM Knowledge Campus, Chandrima worked as the Regional Operations Coordinator at Spoton Logistics Pvt Ltd (TNT Worldwide) and as the Customer Relationship Manager at First Flight Couriers Limited. Chandrima began her career as a Customer Service Executive at AFL Pvt. Ltd, where she communicated with customers to ensure product understanding and answered queries and facilitated conflict resolution.
Chandrima has a Post Graduate Program in Management in International Business and Marketing from the Institute of Management Technology, Ghaziabad, and a Bachelor of Commerce from Calcutta University.
Chandrima's skills include corporate relationship and communication, learning and development, identification of training needs, administration, social media promotion, customer engagement, business development, operations leadership, client participation, service quality, complaint handling and resolution, vendor relations, and channel partner management.