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Skills

  • cnm
  • Customer Service
  • Email Support
  • HubSpot
  • LiveChat
  • Phone Support
  • Zendesk

Services

  • Customer Support

    $28/hr Starting at $200 Ongoing

    Dedicated Resource

    Looking for first-class customer support? Look no further! I'm passionate about providing a professional and memorable experience to any customer that I interact with. I've been involved in CS roles at...

    cnmCustomer ServiceEmail SupportHubSpotLiveChat

About

Silicon Valley native - Head of Customer Support

Extensive experience in Customer Service, Inside Sales, and eCommerce roles at leading Silicon Valley startups including fivestars.com, mancrates.com, hellowynd.com, as well as early Philz Coffee employee.

Additionally, I have worked in three early-stage Y-Combinator startups. I'm passionate about providing value to customers and rapidly growing organizations by managing customer channels and producing high-quality interactions and customer experiences.

In early-stage Silicon Valley startups I've worn many hats and contributed in multiple ways to actualizing my executive team's goals.

I've been involved in product pitches, large sales, and have attended CES and other events to showcase our company. Additionally, I've been involved in assembly, manufacturing, and QA.

My experience is primarily in SaaS, eCommerce, and physical products.

Work Terms

Negotiable.