Banner Image

Skills

  • After Sales
  • Auditing
  • Coaching
  • Customer Care
  • Key Performance Indicator (KPI) Design
  • Lead Generation
  • Metrics
  • Performance Analysis
  • Performance Auditing
  • Performance Engineering
  • Process Analysis
  • Sales
  • Training

Services

  • Customer Relation Process Trainer

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I have an expertise in maintaining customer relation process, provide training to sale and aftersale staff, one to one coaching, conduct process assessment,To Monitor all customer Experience metrics and...

    After SalesAuditingCoachingCustomer CareKey Performance Indicator (KPI) Design

About

Process Trainer with 12 Years of Experience

Skilled in Manpower handling, coaching and organizing Motivational programs to have better manpower retention and healthy atmosphere, Handling social media page. Experienced in set up and maintaining the meeting schedule & calendar of activities of the unit head and organization.Expertise in maintaining all confidential soft & hard documents, coordination with internal & external contacts, sensitive information.
Experienced in handling overall Sales & Service Target Management & Design, implementation and tracking of action plans to ensure smooth process for sales and Aftersales in practice. Proficient in computing and software management. Experienced in providing In House Training Build up on PPT, Auto basics, 5S, Customer Handling.
Communication/Soft Skills, Sales and Aftersales Process Training, Conduct process audits regularly.