Providing solutions
Fifteen years history of working in the outsourcing/offshoring industry. Acquired skills from handling customer service, sales, technical support and debt collections. Supervisor for the last five years with Australian telecommunications company, Vocus Group. Skilled in Coaching, Service-Level Agreements (SLA), Customer Satisfaction, Customer Retention, and Decision-Making. Strong information technology professional with a Bachelor's degree focused in Industrial and Organizational Psychology from Far Eastern University.
Work Terms
Hours of operation: I will adjust to the clients needs. Prefer Paypal payments bi-weekly. Preferred communications, chat/email.