Customer Satisfaction and Email Management

I am a self-starter, self-driven professional and a quick learner. I am dynamic and motivated with over 2 years of work experience in the customer service industry both in a call center environment and remotely from home. I've provided support services for Fortune 500 companies across a wide range of fields including online retailing, telecommunication, medical and roofing.

Through my past experience, I've demonstrated excellent written communication skills, active listening, empathy, promptness, adaptability with the potential to work independently. I've also delivered sustained results in making critical decisions during challenges.

I am a dependable and organized professional proficient in French, English and Spanish, skilled in email and ticket management, Google Documents, Google Sheets as well as Microsoft Office.

I am confident that my versatile skill set can make a success of any suitable position.

Work Terms

I'm a full time freelancer, I'm available to work in any timezone. I accept payment via Paypal and my hourly rate ranges from $4 to $8.