I'm an experienced Customer Support Specialist with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Service, Sales, Customer Retention, Sales Management, and Email. Strong support professional with a focused in Airframe and Powerplant Mechanics and Aircraft Maintenance Technology/Technician from MATS College of Technology
I've been a customer service specialist for more than four years. I'm familiar with Gorgias, Freshdesk, Slack, and Shopify.