I have been in the BPO industry since 2006. I started as a technical support representative until I got promoted as a Realtime Analyst Workforce Management team last 2013. From there, I was able to gain skills and knowledge of different tasks and functions. Through my job experience, I was able to prove not only to myself but also to my manager and colleagues on my perseverance and hard work. Professionalism, being quick response time and openness to feedbacks are things that I strive to offer to my clients.
Skills/Area of Expertise:
Computer skills with software programs such as MS Excel, Word & Google Docs
Excellent e-mail management skills
Excellent communication skills (verbal & written)
Highly developed analytical, problem recognition and decision-making skills.
Work Terms
I can work 10-20 hours a week.
Prefers weekly payout (Paypal as payment mode).
Can communicate through e-mail, chat or even on phones depends on urgency.