CUSTOMER SERVICE SPECIALIST
My name is Celestine, thank you for visiting my profile.
I have been working for 7 years in the BPO/Customer Service industry majorly in IT solutions and telecommunication companies.
Work Terms
I have been working for 7 years in the BPO/Customer Service industry majorly in IT solutions and telecommunication companies. I have developed good handling skills from facing customers with easy to the hardest concerns.
I am dedicated to giving my top notch performance. It will be a great privilege if I get an opportunity to showcase my abilities to help you with your business.
I offer customer support in:-
? Answering tickets via CRM (Zendesk, HelpScout)
? eCommerce (Shopify)
? Inbound/outbound calls
? Email support
? Help Desk support
? Live Chat support
Looking forward to working with you. Thanks in advance!