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Skills

  • Customer Service
  • Call Center
  • Call Management
  • Microsoft Excel
  • Microsoft PowerPoint
  • Virtual Assistants
  • Administrative Assistant
  • Audio Post Production
  • Audio Transcription
  • Billing
  • BPO
  • Building Materials
  • Call Control
  • Customer Support
  • Data Analysis

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Services

  • Customer Service

    $10/hr Starting at $28 Ongoing

    Dedicated Resource

    I have 3 years experience in working for a US Based telecommunications account where I handled the following: general product inquiries order processing and management upselling billing inquiries...

    BillingCall CenterCall ManagementCustomer ServiceCustomer Support

  • customer service supervisor

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    I have 2 years experience in handling BPO representatives where I handled regular employees so with the trainees. Here are the skills that I have acquired on the said position: coaching for improvement...

    BPOBuilding MaterialsCall CenterCall ControlCall Management

  • virtual assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have advanced knowledge in using MS Word, Excel and PowerPoint. I can also do video and audio transcription as well as email management. I'm an internet savvy person so researching and social media...

    Administrative AssistantAudio Post ProductionAudio TranscriptionEmail MarketingEmail Services

  • eBay Customer Service Representative

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have worked as an eBay Customer Service Representative on the past 7 months assisting sellers in US Market. Part of my tasks were : -assisting members in listing items -resolving disputes between seller...

    Customer ServiceEbayeBay ListingeBay SalesEbay Web Services

About

Customers, clients and task first. Provide relentless focus in any task given. Always deliver passion for excellence to deliver quality service.

I am a returning General VA who has less than a year of experience of the following tasks:
-Content Writing
-Product Description
-Lead Scraping/ Skip tracing
-Research
-Appointment Setting

I am familiar with the basic tools being used such as Spreadsheet, Google Docs, Microsoft Office and some online-based tools used for skip tracing. I can work with no supervision and can meet given deadlines as long as clear instructions are given. I can work with various fields and deliver efficiency and effectiveness towards work.

Work Terms

I can work part time and maximum of 5 days a week. I have worked on the past 2 years on a night shift so adjusting would not be an issue. Everything can be negotiable to me depending on client's perspective and guidelines so I can always adjust.